Scott Koegler

Scott Koegler

Scott Koegler is Executive Editor for PMG360. He is a technology writer and editor with 20+ years experience delivering high value content to readers and publishers. 

Find his portfolio here and his personal bio here

The AI Revolution and What It Means for Business

The world we live in is changing rapidly, and one of the biggest drivers of this change is AI (artificial intelligence). AI is revolutionizing the way business is done, and it's not just about advanced computer programs or fancy robots. AI encompasses much more than that, from chatbots to machine learning algorithms and more. In this blog, we will explore the impact of the AI revolution on businesses, industry sectors, and society at large. Join us on this journey as we delve into the many exciting possibilities that AI presents to us and how it can propel businesses into the future.

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How AI is Transforming Customer Experience in the Digital Age

In the modern age, where competition is increasing, customer experience (CX) has become a top priority for businesses. Businesses are doing their best, including investing in technologies that can improve customer interactions, increase loyalty, and drive revenue growth. One of the most significant technological advancements in this area is artificial intelligence (AI). This technology is transforming the customer experience for the better by automating repetitive tasks, personalizing interactions, and predicting customer behaviour. Here are ways AI is transforming the customer experience in the digital age.

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The Impact of AI on Society

Artificial intelligence (AI) has been a hot topic and a leading area of discussion for several years now. Its impact on society is already being felt in numerous ways due to its numerous application areas. While some see this technology as crucial in solving many of the world’s problems, others are more skeptical of its potential negative effects. Here are some ways in which AI can impact society.

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