AI technology has revolutionized customer engagement in recent years, offering businesses the opportunity to deliver more personalized and proactive experiences to their customers. This article will explore the perils and promises of AI-enabled customer engagement, highlighting the significant value it can unlock for businesses.

In today's world, the insurance industry is constantly seeking ways to improve processes and enhance the overall customer experience. One such technology that has emerged as a game changer is Artificial Intelligence (AI). AI-powered systems are revolutionizing the insurance landscape by streamlining processes, improving efficiency, and reducing costs.

In today's rapidly evolving digital landscape, the application of AI technology is transforming various industries, including project management. With advancements in AI, machine learning, and other emerging technologies, project managers are experiencing major shifts in their roles and responsibilities. By 2030, these changes are expected to revolutionize the field, improving project selection and prioritization, monitoring progress, accelerating reporting, and streamlining testing processes.