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AI is Changing the Workplace Featured

AI is Changing the Workplace "An open floor plan office space with a minimalist setup of chairs and desks."

Artificial intelligence (AI) is changing every industry but is fast proofing to be a boon for modern workplaces. It is changing how we live our lives and how we work and perform various tasks. AI can help handle mundane and repetitive tasks across workplaces, thus freeing up workers in different departments to handle other problems that are complex and impactful to the running of organizations. In other words, AI is giving modern workers time to focus on the most engaging parts of their jobs while reducing the cost, enhancing productivity, and improving effectiveness. With this impact, you will soon see AI taking over almost every department in organizations while AI machines will increasingly take over some tasks that humans currently do. Here are some recent advances in businesses that are currently benefiting from the recent advances in AI:

  • Recruitment and onboarding

AI is proving useful in hiring individuals. AI-enabled machines are playing a critical role in ensuring that the right people are given the job. Through AI pre-screening of candidates, only the suitable ones are invited for the interviews. This is becoming a common practice in large companies and thousands of hires every year. From thousands of applicants who apply for a job, only suitable candidates are selected. Pymetrics is an example of a company offering tools used to assess candidates before they are interviewed. Montage, another company offering similar services, claims that most Fortune 500 companies have embraced the use of AI-driven interviewing tools. These tools enable them to conduct interviews with little biases.

  • On-job employee training

Once employees land on the job or role of their dreams, learning does not end there. Learning is a life-long process in the workplace because new things keep coming up. With AI, employers can identify the knowledge gaps among their employees and develop a curriculum accordingly. AI assists organizations transfer knowledge and skills from one generation of workers to the other and ensure that valuable experience that the retiring employees had is retained. Honeywell has developed tools that use augmented and virtual reality (AR and VR) and AI to capture work experiences and extract lessons that can be passed to new employees. AI ensures that only the right knowledge is passed down to new hires and that the tradition of the organization moves a notch higher.

  • Surveillance

Most large organizations are using AI tools to monitor employee activities and assess their performance. This includes surveillance of the content of the emails to determine the engagement levels of the employees. Others go as far as tracking the devices used by the employees to determine the stress levels of employees and their habits. While this can be a good thing in understanding employees, it makes so many employees uncomfortable in their work. As intrusive as they are, it allows organizations to monitor and gather employee interactions for tailor-made solutions to be made. It can even help protect employees from unwanted behaviors and bullying.

  • Workplace robots

Robots have become commonplace in many workplaces today. Physical robots that work autonomously are helping manufacturing and retail companies in their warehouses to move products around or package them. Although this technology is in its early stages, it has proven helpful for companies such as Amazon, Alibaba, and Walmart. Autonomous delivery robots are also gaining fame, with companies such as Segway now developing robots that can help in workplace delivery directly to the desk. With these developments, the workplace will not be the same again with AI-enabled robots as the movement of employees is limited. AI-enabled security robots such as those developed by Gamma 2 are also becoming common to keep commercial properties safe. Acquiring these robots will enhance efficiency and reduce the cost that could have been incurred in hiring humans.

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Scott Koegler

Scott Koegler is Executive Editor for PMG360. He is a technology writer and editor with 20+ years experience delivering high value content to readers and publishers. 

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