- Applications in e-commerce
- Personalization of shopping
Ecommerce is one of the areas that has benefited from advances in AI. This technology is used to create recommendation engines, which allows retailers to engage their customers better. AI studies the browsing history, preferences and interests of the customer and makes recommendations based on these factors. This helps improve customer loyalty and relationships towards a brand.
- AI-powered assistants
Virtual shopping assistants such as chatbots help in improving the user experience during online shopping. In such cases, Natural Language Processing (NLP) is used to chat with humans and make conversations as personal as possible. This improves real-time engagement and relationships with the customers. Chatbots significantly improve customer service and make it as friendly as possible.
- Fraud Prevention
Credit card frauds and fake reviews are the key challenges the e-commerce companies face. However, a solution can be found by considering usage patterns through AI, reducing the possibility of credit card fraud. Furthermore, AI can help identify and deal with fake reviews.
This is another area where AI applications are commonly used. Robots in the modern age have become helpful in different areas such as cleaning offices, inventory management, warehouse operations such as carrying goods and handling operations in hospitals and factories. AI-powered robots work autonomously by sensing obstacles and preplanning their movements instantly. This minimizes operational costs, which is the biggest challenge to businesses.
AI has made it possible to develop face recognition equipment that can be used in premises for security. An example is AI-powered cameras, which are used to monitor footage in, real-time and enhances security. This allows law enforcers to arrest the criminals with accuracy. Unlike manual monitoring CCTV cameras that require human intervention and are prone to errors, AI-based surveillance drones are automated and work 24/7 without human intervention. This makes the work of security personnel easy and more accurate.
- Human resource
Companies are slowly embracing AI to manage human resource processes. They are using intelligent software to ease hiring processes and make them cheaper. This technology helps companies get the right individuals instead of hiring blindly. Using machine learning software, one can examine potential employees closely through their resumes and understand the individuals who will fit into their work style.
- Applications in healthcare
AI has been adopted in diverse areas in the healthcare sector. It is used in applications such as machines that can detect diseases such as cancer in its early stages with greater accuracies. It can analyze chronic conditions such as cancer with the help of lab and medical data from early diagnosis. AI uses both the historical data of the patient and medical intelligence to help treat patients.
AI is useful in agriculture, more so in the identification of crop diseases and defects in crops. This is achieved through computer vision, robotics and machine learning applications that analyze crops. Furthermore, AI can be used to analyze weeds, and robots can be used to eliminate them. AI bots can help crop harvesting, making it work faster, cheaper, and less intensive.
These are just a few areas that AI is revolutionizing and helping solve problems. However, many other areas, such as finance, marketing, and social media, benefit from AI.